Returns & Exchanges

At HIVE Palm Beach, we want you to be completely satisfied with your home decor and lifestyle purchases. If your selection does not meet your expectations, we accept returns on eligible items within 14 days of delivery for a full refund to your original payment method.

1

Initiate Your Return

Contact our customer concierge team via email or our online portal to request a Return Merchandise Authorization (RMA) number and verify item eligibility.

2

Pack with Care

Carefully repackage your items in their original boxes and protective materials to ensure they arrive back at our Palm Beach boutique in pristine, sellable condition.

3

Ship the Package

Affix the provided prepaid shipping label to your parcel and drop it off at any authorized carrier location, or arrange for a scheduled pickup.

4

Quality Inspection & Refund

Once our team receives and inspects your return, we will process your refund within 5-7 business days, excluding any non-refundable original shipping fees.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing